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Reviews from Verified Windsor Residents at The Monterey by Windsor

Reviews from Verified Windsor Residents at The Monterey by Windsor

Every day, we follow our mission to create homes that meet your needs — just ask our residents. It’s their feedback and reviews that have recognized us as the #1 Property Management Company in the nation for Overall Customer Satisfaction by the Kingsley Index for the third consecutive year. Hear what our satisfied residents are saying about their Windsor experience!

Think our community is the right home for you? Contact us here.

Posted On: 5/21/2024

Customer Review

My experience has been great so far, the community is super friendly.

By: Certified Resident

Source: Kingsley
Posted On: 5/9/2024

Customer Review

The maintenance team is amazing! The process of submitting and the follow is much appreciated as it is simple and easy.

By: Darren P.

Source: Kingsley
Posted On: 4/8/2024

Customer Review

All went well, fast fix.

By: Certified Resident

Source: Kingsley
Posted On: 3/30/2024

Customer Review

Just a good apartment. It's not perfect, but not really bad either.

By: Certified Resident

Source: Kingsley
Posted On: 3/25/2024

Customer Review

Super helpful and responsive. Thank you!!!

By: Certified Resident

Source: Kingsley
Posted On: 3/7/2024

Customer Review

Been here for 3 years now and I love it.

By: Madison S.

Source: Kingsley
Posted On: 2/9/2024

Customer Review

Key were exchanged in few hours after reporting unauthorized access to my storage room. Excellent service.

By: Certified Resident

Source: Kingsley
Posted On: 1/18/2024

Customer Review

I absolutely love living at the Monterey! I feel extremely safe here and the walls are very thick so it’s quiet. The staff ...

By: Lauren W.

Source: Kingsley
Posted On: 1/17/2024

Customer Review

Our issue was fixed in less than 24 hours.

By: Certified Resident

Source: Kingsley
Posted On: 12/22/2023

Customer Review

I love living at The Monterey! I feel very safe living here. The staff in the leasing office is extremely helpful. I wanted ...

By: Lauren W.

Source: Kingsley
Posted On: 12/13/2023

Customer Review

The service was fast and did it 100% correct. First time I've had to request something as well.

By: Dylan Z.

Source: Kingsley
Posted On: 11/25/2023

Customer Review

Maintenance is always so quick and professional. Really pleased with all they do and their reliability.

By: Certified Resident

Source: Kingsley
Posted On: 9/24/2023

Customer Review

Everyone was very professional and willing to go the extra mile. Especially Garrett. He answered all our question and concern. ...

By: Certified Resident

Source: Kingsley
Posted On: 9/18/2023

Customer Review

Maintenance was able to complete the request very quickly and explained the resolution.

By: Certified Resident

Source: Kingsley
Posted On: 8/14/2023

Customer Review

Maintenance response time is excellent, report problem morning 9AM, person to fix issue is checking severity of problem around ...

By: Certified Resident

Source: Kingsley
Posted On: 7/19/2023

Customer Review

I do love the people that live here and the staff!

By: Certified Resident

Source: Kingsley
Posted On: 6/16/2023

Customer Review

The team is just great - always happy to explain things, help out, and will jump in every time.

By: Certified Resident

Source: Kingsley
Posted On: 6/15/2023

Customer Review

The apartment is a great layout and the value for the money is there. The only issue we have is our dishwasher broke and ...

By: Certified Resident

Source: Kingsley
Posted On: 6/12/2023

Customer Review

Maintenance is always quick to respond and we really appreciate their passion to make this a great place to live.

By: Certified Resident

Source: Kingsley
Posted On: 5/26/2023

Customer Review

The maintenance person went above and beyond and brought me bottled water since they had to turn my fridge off.

By: Certified Resident

Source: Kingsley
Posted On: 4/23/2023

Customer Review

Juan is the best!! Quick turnaround for service. Thank you!

By: Monica M.

Source: Kingsley
Posted On: 12/14/2022

Customer Review

I love how easy going and courteous the Monterey is. It's been such a great living experience.

By: Kelley V.

Source: Kingsley
Posted On: 12/5/2022

Customer Review

I’ve completely loved living at The Monterey! It is so clean, so safe and so quit. The leasing office team is by far the ...

By: Certified Resident

Source: Kingsley
Posted On: 9/12/2021

Customer Review

Great Job by the Monterey Team!

By: Certified Resident

Source: Kingsley
Posted On: 9/6/2021

Customer Review

A great community in which to live. The property is well maintained and the staff are friendly and respectful. The amenities ...

By: Certified Resident

Source: Kingsley
Posted On: 8/29/2021

Customer Review

Office management is outstanding always willing to help I feel safe again Thank you to maintenance for being there to help ...

By: Certified Resident

Source: Kingsley
Posted On: 8/9/2021

Customer Review

I just moved to Dallas and The Monterey had everything I was looking for. Truly grateful to have found the perfect home as ...

By: Certified Resident

Source: Kingsley
Posted On: 8/6/2021

Customer Review

Great Staff and management!

By: Patricia D.

Source: Kingsley
Posted On: 7/28/2021

Customer Review

We appreciated how quickly they came out to fix the a/c on Sunday!

By: Certified Resident

Source: Kingsley
Posted On: 7/13/2021

Customer Review

Clean, neat and solid management with a great location. Everything you need from an Uptown apartment.

By: Kristine J.

Source: Kingsley
Posted On: 7/7/2021

Customer Review

I love the space I live in, the amenities, and the neighborhood. Would appreciate more communication from the Leasing team. ...

By: Monica M.

Source: Kingsley
Posted On: 6/21/2021

Customer Review

I've always had the best experience with the maintenance staff, especially Edgar. Always quick and happy to help. He fixes ...

By: Dominic N.

Source: Kingsley
Posted On: 6/18/2021

Customer Review

Thank you to the wonderful maintenance team!

By: Sydney T.

Source: Kingsley
Posted On: 6/7/2021

Customer Review

The Monterey is a very quiet and clean place to live

By: Certified Resident

Source: Kingsley
Posted On: 5/27/2021

Customer Review

Edgar has been the biggest help with any of my maintenece needs! He is always kind and recpetive and willing to do whatever ...

By: Nicole S.

Source: Kingsley
Posted On: 5/7/2021

Customer Review

The maintenance team always does a great job.

By: Certified Resident

Source: Kingsley
Posted On: 4/23/2021

Customer Review

Jenna and the team have been extremely accommodating and helpful many many times over the month Ive been here. One of my ...

By: Thomas J.

Source: Kingsley
Posted On: 4/23/2021

Customer Review

Garret and team were great on showing me around and fulfilling my needs and what I was looking for. They listened to me! ...

By: Monica M.

Source: Kingsley
Posted On: 4/13/2021

Customer Review

Living here was the best decision my wife and I made. We moved to Dallas to have a city vibe and the area where the apartment ...

By: Kyle H.

Source: Kingsley
Posted On: 4/13/2021

Customer Review

Pretty safe, nice, sturdy, good privacy, clean,

By: Certified Resident

Source: Kingsley
Posted On: 4/7/2021

Customer Review

Edgar is a model employee. He is always punctual, friendly, and does an amazing job.

By: John C.

Source: Kingsley
Posted On: 3/31/2021

Customer Review

The Monterey is one of the best places I have lived. The location is ideal for me and the community is constantly making ...

By: Christopher B.

Source: Kingsley
Posted On: 3/23/2021

Customer Review

Garrett was amazing!

By: Certified Resident

Source: Kingsley
Posted On: 3/16/2021

Customer Review

I have loved living at the Monterey. The amenities are kept clean, the apartment itself is nice and updated, and the staff ...

By: Elizabeth D.

Source: Kingsley
Posted On: 2/15/2021

Customer Review

I've been so impressed with all of the staff at the Monterey! The leasing office is always available and happy to answer ...

By: Savannah H.

Source: Kingsley
Posted On: 2/3/2021

Customer Review

No complaints!

By: Amy J.

Source: Kingsley
Posted On: 2/2/2021

Customer Review

We just moved to Texas and were hoping to experience city life; the location The Monterey has to offer is 10/10. Everyday ...

By: Certified Resident

Source: Kingsley
Posted On: 2/2/2021

Customer Review

Really good

By: Certified Resident

Source: Kingsley
Posted On: 1/23/2021

Customer Review

Excellent service... Edgar is amazing

By: Patricia D.

Source: Kingsley
Posted On: 1/15/2021

Customer Review

great location, maintenance service top notch

By: Certified Resident

Source: Kingsley

Overall Rating

4.5 out of 5 stars